Fair Play Policy
Transparency
- We provide all users the same budget of 100 credits for selecting a fantasy team for any match and have access to players database. The rules are the same for all user such as picking the players of their respective teams or they can only pick the limited players from a particular real-life team.
- While picking a player you required credits which are locked for each particular contest and match. The price for each player will be always fixed not only on the player's performance but also their real-life team during the particular contest or the match.
- The team submission deadline begins 1 hour before from the real-life match starts and it is the same for everyone, this because to ensure that no one can get the advantage to pick their players.
- You can download the format of your every team in your contest after the deadline in 1-click. First, go to my contests tab, click on PDF icon then you will be able to see all teams which are participating in that contest, so you can track your competitor.
- We use a scoring system for calculating points and it is displayed on our platforms.
- We clearly mentioned each contest winner's applicable payouts and immediately processed & credited to the User's account.
- Each match scores are obtained from accurate scoring feeds provided by reputable third party service providers.
Equal Opportunities
Fixed Player Credits
Deadline
Competitor Tracker
Winner Declaration
Our real aim is to see you win and compete with other players or friends, but most, important to keep up-to-date with the particular sport.
We have taken the following measures:
Trust and Responsibility
Our mission is to be the India’s most trusted fantasy sports platform.
- We have very genuine users on Prime Captain To make it easier we have put strict policies like when user withdraw their winnings they need to verify their accounts with government authorized ID Proof & bank account details. These details and documents are verified with the respective authorities.
- We ensure you your all financial transactions are safe and secure with 3-D secure authentication as we work with trusted third party payment gateways. We committed to protect your personal information and don't store your credit/debit card details with us.
- Prime Captain Employees are strictly restricted from participating in any paid contests.
- It's our responsibility to protect your personal documents like PAN Cards and Bank details. We used this information only for verification purposes and is never disclosed to any outside parties.
- Users who only above 18 years of age can play in the pay-to-play contests.
- We don't promote or allow cash transactions on Prime Captain.